Does Luma offer free returns? What's their exchange policy?

What's Luma's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Luma for a full refund? Do I need a receipt to return my item to Luma? Do items need to be in new condition?
Returns & exchanges policies rating: 0.0 - 0 ratings

Share your experience with Luma's returns & exchanges policies

0 answers +0 votes
As part of your review, please rate Luma's returns & exchanges policies:
Click a star to rate
Click a star to rate
Add answer Cancel
It looks like Luma may not offer free returns & exchanges. See 6,569 brands that do offer free returns & exchanges.
Rated 3.5 - 11 reviews

About Luma

Luma is a mid-size internet access company operating the e-commerce site lumahome.com. Luma sells its products and services in the internet access vertical, offering discounts and promo codes to its customers infrequently. Luma has good ratings among shoppers on Knoji, with 11 ratings and an average rating of 3.5 stars. Luma scores decently compared to other brands in the internet access industry, providing 3 e-commerce features to better serve its customers.

Luma's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Luma may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that Luma may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Luma may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Luma may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Luma may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Luma may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Luma may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Luma may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Luma may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Luma may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Luma may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Luma may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Luma may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Luma may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Luma may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Luma offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Luma may not offer money-back guarantee currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Luma may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Luma may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Luma may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Luma may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Luma may not offer affiliate programs currently. Read full answer >>
View all features